Parts Compatibility

When locating repair parts, 70% of visitors search through a Model Number .  If you don't have the Model-Part compatibility feature, that is around two-thirds of orders lost.

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A Closer Look

Unlock the potential of the Parts Compatibility module – a dynamic tool that promises a host of benefits for your business.

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Model - part(s) compatibility

The module displays a list of compatible parts against a given model number.

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Part - model(s) compatibility

Compatibility of a part with other models is also displayed, regardless of the given model number.

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Replacement part number(s)

The replacements for parts are displayed to avoid confusing the customer in case of part discontinuation & similar occurences.

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Reduced returns and refunds

Fool-proof verification of part compatibility means an exponential reduction in the number of users generating return/refund requests.

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Reduced Costs

Relying on our databases takes away from you the hassle of spending time and resources on curating compatibility data from scratch.

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Increased trust and reliability

Receiving the right part every time steadily strengthens your customer’s trust in you.

Maximize Your Potential

Take a deep dive into why we developed the Part Compatibility module, and what it stands to do for you and your customers
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The importance of compatibility

There are millions of repair parts out there; thousands are manufactured every year. It is quite tricky to figure out which part out of a list of almost-similar parts is the right one.

Knowledge of compatibility:

  • Ensures the selected repair parts precisely fit the appliance's make and model.

  • Eliminates guesswork and potential errors.

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How it improves customer experience

In addition to giving part-model compatibility status, this module also lists other models that a part is compatible with, and if it replaces other similar parts. 

This means:

  • Comprehensive data is readily available

  • Customers won’t leave your site for minor confirmations - reduced risk of losing sales

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Why you need the Part Compatibility module

Roughly 47% of OEMs and part resellers currently face challenges in furnishing part-model compatibility details directly on their websites. By integrating the Part Compatibility module into your business framework, you gain a distinct and immediate edge over nearly half of the competition.

This strategic implementation:

  • Positions you as an industry leader.

  • Sets you up for customer satisfaction and business success.

Frequently Asked Questions

Why do I need the Part Compatibility module?

How does the Part Compatibility module help my customers?

What do you mean by “module”?

Can I implement the Part Compatibility module alone or do I need the full suite?

How soon can I have this module functional on my site?

Q: Why do I need the Part Compatibility module?

A: If your website sells repair parts for home appliances and HVAC, then this product is for you.

Q: How does the Part Compatibility module help my customers?

A: The module makes it easy for your customers to check a repair part’s compatibility, allowing them to order the correct part right away.

Q: What do you mean by “module”?

A: Macaan is an appliance experience suite, made up of multiple “modules” that create the full 360 experience. Part Compatibility is one such “module”.

Q: Can I implement the Part Compatibility module alone or do I need the full suite?

A: While we recommend the full suite for an unmatched customer experience, you can choose to use just this module as well.

Q: How soon can I have this module functional on my site?

A: Our team can have this up and running for you within 2 to 4 working days.

Homes Are The Same Everywhere

If you are in the home management and repair industry, we are sure to have a solution to the problems you are facing. Let’s get in touch.
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