Manuals Lookup
Make all manufacturer-issued documentation available to your customers at a click; customer satisfaction at its finest.
A Closer Look
Explore how the Manuals Lookup module benefits your customers and your business.
Document list
All documents are listed, informing right away of availability and removing the need to put in a search query.
Up-to-date documents
Let us worry about updating the available documents while you tackle customer experience and core business processes.
Full viewing access
Your customers have full viewing rights to whichever documents they choose, multiple times.
No hosting costs
It all works through an API, which means you don’t have to worry about hosting a massive documents database.
All-round experience
Integrating the module gives your customers a proper appliance experience without having to move from your site.
Visitors to customers
Convert visitors to customers by developing trust and reliability, by offering useful information every time.
Maximize Your Potential
Let’s see what the Manuals Lookup module is all about, and how you stand to gain from it.
What the document module offers
The module offers documentation like User Manuals, Installation Instructions, Energy Guides, Quick Specs, etc. In short any and all documents issued for a particular model will be found here.
This module will:
List all manufacturer-issued documents
Function through an API
How it improves customer experience
Users of home machinery are almost always on the lookout for digital documents because it is difficult to keep track of hardcopies that come with the machinery itself; the dreaded junk drawer takes all.
This means:
Will no longer depend on hardcopies of documents
Will be able to access document info whenever, wherever
Why you need the module
77% of part sellers do not have documents on their websites. By making digital documents always available to your visitors, you will build their trust in you owing to your reliability, and they are more likely to keep revisiting.
This strategic implementation:
Become a trusted source of information
Be an industry leader
Frequently Asked Questions
How does the Manuals Lookup module help my customers?
What do you mean by “module”?
Can I implement the Manuals Lookup module alone or do I need the full suite?
How soon can I have this module functional on my site?
Q: Why do I need the Manuals Lookup module?
A: If your website sees traffic from appliance and HVAC users and DIYers looking to install, uninstall, replace, etc by themselves then this product is for you.
Q: How does the Manuals Lookup module help my customers?
A: The module makes it easy for your visitors to access their appliance/HVAC documentation, ensuring they don’t have to rifle through junk drawers when necessity strikes - this makes for exceptional customer experience.
Q: What do you mean by “module”?
A: Macaan is an appliance experience suite, made up of multiple “modules” that create the full 360 experience. Manuals Lookup is one such “module”.
Q: Can I implement the Manuals Lookup module alone or do I need the full suite?
A: While we recommend the full suite for an unmatched customer experience, you can choose to use just this module as well.
Q: How soon can I have this module functional on my site?
A: Our team can have this up and running for you within 2 to 4 working days.
