Exploded Diagrams

Exploded diagrams allow your customers to view their home machinery from within, increasing customer satisfaction and boosting sales.
Book a Call
Image

A Closer Look

Macaan is essential for your home management & repair business. Find out why.
Image

Fewer customer queries

Making appliance details readily available allows your customers to learn more on their own, reducing the number of support queries.

Image

Improved customer satisfaction

In-depth detail, section by section, helps your customers understand their machines better and make educated decisions about replacement and repair.

Image

Reduced returns & refunds

When customers understand the inner workings of their home machinery, they are more likely to order the correct parts on the first try.

Image

More sales

The interactive version displays the required part when the user hovers over the diagram, allowing them to purchase right away.

Image

Improved Efficiency

Improve core business processes by reducing your team’s focus on handling return or refund requests due to customers’ confusion when ordering parts.
Image

Reduced Costs

Reduce the extra costs your business incurs when catering to refunds, returns, and additional shipping by ensuring the right part is ordered every time.

Maximize Your Potential

Let’s see why this module was added to the Macaan suite, and how it can improve your customers’ experience.

Image

The Importance of Exploded Diagrams

Appliances and HVAC can be imposing blocks of machine parts for the average homeowner. Exploded diagrams open the machine up and make its various parts, and how they come together, more understandable for your customers.

  • Simplify appliances and HVAC

  • Make DIY repairs easier

Image

How Interactive Exploded Diagrams Help

Introducing the element of “interactivity” takes the diagrams to the next level. Through interactive diagrams, users can hover over a part of the diagram and order right away.
  • Making purchasing easier

  • Improving customer experience

Image

Why You Need the Explode Diagrams Module

Having the Exploded Diagrams module on your site vastly simplifies home appliances and HVAC for your visitors, allowing them go through the entire DIY process smoothly.
  • Boosts sales exponentially by eliminating custom error

  • Improves customer experience by making purchasing easier

Frequently Asked Questions

Why do I need the Exploded Diagrams module?

How does the Exploded Diagrams module help my customers?

What makes “Interactive” exploded diagrams different?

What do you mean by “module”?

Can I implement the Exploded Diagrams module alone or do I need the full suite?

How soon can I have this module functional on my site?

Q: Why do I need the Exploded Diagrams module?

A: If your website caters to home appliance and HVAC users, especially those likely to engage in DIY repairs, this product is for you.

Q: How does the Exploded Diagrams module help my customers?

A: The module makes it easy for your customers to look at the inner workings of their appliance, and figure out where the problem is, allowing them to order the correct part right away.

Q: What makes “Interactive” exploded diagrams different?

A: Interactive Exploded Diagrams display the actual part when the user hovers over it, complete with an add-to-cart button, making purchasing easier.

What do you mean by “module”?

A: Macaan is an appliance experience suite, made up of multiple “modules” that create the full 360 experience. Exploded Diagrams is one such “module”.

Q: Can I implement the Exploded Diagrams module alone, or do I need the full suite?

A: While we recommend the full suite for an unmatched customer experience, you can choose to use just this module as well.

Q: How soon can I have this module functional on my site?

A: Our team can have this up and running for you within 2 to 4 working days.

Homes Are The Same Everywhere

If you are in the home management and repair industry, we are sure to have a solution to the problems you are facing. Let’s get in touch.
Book a Demo