Error Codes

A Closer Look
Addressing industry Gap
Improved Customer Experience
Increased Sales
Increased Trust
Improved Efficiency
Reduced Costs
Maximise Your Potential

What the Error Codes module is
Clear explanation of the problem & instructions for resolution
Required repair parts available as Add-to-Cart

Why you need the Error Codes module
Address a prevalent gap in the industry
Become an industry leader

How the module improves customer experience
- Understand the problem behind the error code
- Know which part fixes it right away
Frequently Asked Questions
How does the Error Code module help my customers?
What do you mean by “module”?
Can I implement the Error Codes module alone, or do I need the full suite?
How soon can I have this module functional on my site?
Q: Why do I need the Error Codes module?
A: If your website caters to home appliance and HVAC users, this product is for you.
Q: How does the Error Code module help my customers?
A: The module makes it easy for your customers to check out the error code their machine is displaying, allowing them to fix the issue or order the correct part right away.
What do you mean by “module”?
A: Macaan is an appliance experience suite, made up of multiple “modules” that create the full 360 experience. Error Codes is one such “module”.
Q: Can I implement the Error Codes module alone, or do I need the full suite?
A: While we recommend the full suite for an unmatched customer experience, you can choose to use just this module as well.
Q: How soon can I have this module functional on my site?
A: Our team can have this up and running for you within 2 to 4 working days.