Contact Us

Connect with Macaan for top-tier support in optimizing home appliance management. Our dedicated team is committed to providing efficient solutions for your business needs. Let's enhance your appliance offerings and services collaboratively.

Need Help?

If your issue is not related to any of the following problems, feel free to fill out the form below and we will get back to you pronto.

Tech Support

Let us help you through any issues in the product.

Affiliate Program

Learn more about our affiliate program.

Billing and Account

Questions about billing and your account details

Sales

Need to upgrade your plan?

Beta Program

Join our beta program to test out new features.

Get in Touch

We love feedback, and we love to help our clients. Contact us for any information or assistance using the form below.

    Call Us

    If you have any questions, please give us a call
    +1 315 210 8566

    Email Us

    You can email our team and we will get back to pronto.
    contact@macaan.ai

    Visit us

    Drop by for an in-person chat and meet the team.
    Compass Coworking, Ras Al Khaimah, UAE
    5th Floor, Malhi Plaza, Murree Road, RWP, PK

    Frequently Asked Questions

    Can I use one or two modules only?

    How soon can I start using Macaan on my website?

    Q: What payment methods do you accept?

    Q: Can I cancel my subscription?

    Q: Is my data secure?

    Q: Can I use one or two modules only?

    A: Yes, you can use as many or as few modules as you like, depending upon your requirement. We do encourage a full product experience as that is designed for optimal customer comfort and, by extension, sales.

    Q: How soon can I start using Macaan on my website?

    A: Depending upon the number of modules you choose, it will only take between 1 day to 1 week to have Macaan functional on your website.

    Q: What payment methods do you accept?

    A: We accept various payment methods like credit/debit cards and online payment platforms like PayPal.

    Q: Can I cancel my subscription?

    A: You can cancel your subscription at any time. If you cancel within the first month of use, we will refund you 100%, no questions asked.

    Q: Is my data secure?

    A: Your data is 100% secure; we do not sell to any third parties.